Toshiba Global Commerce Solutions · 2 weeks ago
Senior Business Analyst ACE - Flex
Durham, NC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expToshiba Global Commerce Solutions is a dynamic billion-dollar global company providing retail store solutions. They are seeking a Senior Technical Business Analyst to provide expertise on Retail Back Office Systems and to guide clients in meeting their business needs through effective analysis and documentation.
HardwareInformation ServicesInformation TechnologyPoint of SaleSoftware
No H1B
Responsibilities
Analyze client business requirements to determine the best approach to meeting the client's needs (e.g., existing functionality, new feature)
Advocate for product as appropriate for the given project and guide customers in their decision making
Conduct interviews, surveys, and workshops with clients to gather an understanding of the what and why behind their business needs
Responsible to define and document project scope using artifacts received from sales and the client, information gathered in the workshops, and your knowledge of core product. Advocate for the use of core product functionality to solve business needs and reduce project scope
Analyze and document complex requirements and translate client requirements into product requirements including unhappy path and edge cases and ability to discern and include in requirements the impact of the change to other areas of the system
Create and maintain requirements documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives
Oversee and review work performed by BAs on their project(s)
Learn Toshiba systems and become a system SME
Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed
Build a strong relationship and is seen as a trusted advisor to the client and the project team
Research client questions regarding functionality by using test systems, reading documentation or reaching out to SMEs as needed to get required answers
Support the development team during the build phase
Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements
Contribute to the continual improvement of the BA team through helping to define BA best practices, special projects and mentorship of other Business Analysts
Manage scope by identifying and calling out scope changes and can have scope conversations with the client
Up to 25% travel
Qualification
Required
Bachelors Degree and 8+ years - Experience as a Technical Business Analyst
5+ years experience working on Toshiba ACE and/or CHEC
Experience with software development teams and projects
Excellent communication skills, both written and verbal
Good analytic and logical problem-solving skills
Strong collaborative and teamwork-oriented skills
Leadership and mentorship skills
Experience in Agile development methodologies
Experience in creating product documentation
Self-Driven
Sense of ownership of all your work
Retail knowledge
Fluent English Language Speaking, Written Skills
Company
Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a supplier of POS systems.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rance Poehler
Global President & CEO, Board Member
Todd Regelsberger
Chief Financial Officer
Recent News
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