Investment Services Support Specialist jobs in United States
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Teachers Federal Credit Union ยท 1 week ago

Investment Services Support Specialist

Teachers Federal Credit Union is a leading credit union committed to guiding members toward building a strong financial foundation. The Investment Services Support Specialist supports investment advisors in servicing accounts and responding to customer requests.

BankingFinance

Responsibilities

Processes sales and purchases of securities and other investment-related transactions
Maintains accurate records and prepares required documentation to ensure compliance with tax and investment-related reporting
Reviews and interprets investment agreements and documents key decisions and rationale
Responds to routine customer inquiries, schedules appointments, and delivers standard account documentation
Maintains a sales and referral database and uses telemarketing and customer profiling to generate leads and additional business opportunities with existing and prospective clients
Coordinates referrals, sales appointments, and requests for information
Coordinates and attends special events, meetings, and seminars
Assists in preparation and review of marketing collateral by proofing for content, disclosures, and accuracy
Attends and leads investment meetings and branch huddles to provide coaching and support
Complies with SEC and FINRA requirements
Manages office supplies
Orders promotional items, display, and program marketing materials (via LPL MOD), ensuring they are up-to-date
Performs other duties as needed upon request by immediate supervisor

Qualification

Investment services experienceCRM knowledgeDocument ProcessingTax Compliance ReportingBanking SoftwareNotary PublicInquiry Research/ResponseOrder ProcessingTrust AdministrationBeneficiary Communications

Required

High School required
Minimum three years of investment services industry experience required
Intermediate CRM knowledge required
Document Processing
Inquiry Research/Response
Order Processing
Tax Compliance Reporting
Trust Administration
Beneficiary Communications
Banking Software
Customer Relationship Management (CRM) software

Preferred

Bachelor's degree preferred
Notary Public preferred

Benefits

This position is eligible for our annual discretionary bonus program.
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

Company

Teachers Federal Credit Union

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Teachers Federal Credit Union is a company which develops finance related apps for iPhone