HCLTech · 1 day ago
JDE Techno Functional
United States
Full-time
Remote
Entry Level
$64K/yr - $131K/yr
1+ years expHCLTech is looking for a highly talented and self-motivated JDE Techno Functional to join it in advancing the technological world through innovation and creativity. The role involves providing technical assistance for JD Edwards EnterpriseOne, troubleshooting issues within the manufacturing modules, and ensuring customer satisfaction through timely issue resolution.
Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications
Hiring Manager
Madhu M.
Responsibilities
Troubleshooting: Provide application support by handling and resolving incidents and problems with the JDE application, particularly in manufacturing modules
Incident management: Log, track, and escalate tickets, ensuring issues are resolved within service level agreements SLAs
Root cause analysis: Perform root cause analysis for recurring issues and contribute to permanent fixes as part of Problem Management
Application support: Assist with software patches, updates, and deployments, and support testing and quality assurance processes
Handling User onboarding and offboarding tickets for JDE
Collaboration: Work with cross functional teams, including development and business users, to understand requirements and address system problems
Documentation: Create and maintain documentation for troubleshooting steps, technical specifications, and processes
Monitoring: Analyze application logs and system performance statistics to identify and resolve performance bottlenecks
Development and Maintenance: Assist in developing, testing, and deploying customizations for manufacturing-specific JDE modules, such as Work Order Processing and Shop Floor Management
Technical Support: Troubleshoot and resolve issues in production, such as those related to work orders, inventory, or bill of materials BOMs
Requirements and Design: Collaborate with business analysts to understand manufacturing needs and help prepare technical specifications and design documents
Collaboration: Work closely with senior developers and other team members to ensure JDE solutions align with business requirements and best practices
Testing: Support the design and execution of various tests, including unit testing, user acceptance testing (UAT), and integration testing
Documentation: Contribute to the creation and maintenance of technical documentation for system designs, processes, and procedures
Integration: Assist with data migration and integration tasks between JDE and other enterprise systems, such as MES (Manufacturing Execution System)
Qualification
Required
A bachelor's degree in a related field like computer science, information technology, or engineering
1 – 3 years' experience and familiarity with JD Edwards EnterpriseOne, familiarity in its manufacturing modules would be a plus
Familiarity with PLSQL
Excellent analytical and problem-solving skills to identify root causes and fix issues
Strong verbal and written communication skills to effectively collaborate with technical and non-technical stakeholders
Ability to work independently and collaboratively in a fast-paced environment
Ability to collaborate with and communicate effectively with technical and non-technical staff
Experience with troubleshooting, root cause analysis, and implementing solutions
Knowledge of software support methodologies and bug tracking tools is a plus
Benefits
Medical
Dental
Vision
Pharmacy
Life
Accidental death & dismemberment
Disability insurance
Employee assistance program
401(k) retirement plan
10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year)
10 paid holidays per year
Company
HCLTech
HCLTech is a global IT company offering digital, engineering, and cloud solutions partnering with businesses for transformation.
10001+ employees
H1B Sponsorship
HCLTech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2975)
2024 (3974)
2023 (3649)
2022 (3861)
2021 (4093)
2020 (4317)
Funding
Current Stage
Public CompanyTotal Funding
$220MKey Investors
ChrysCapital
2008-07-10Post Ipo Equity· $220M
2000-01-06IPO
Leadership Team
Vijayakumar C.
Chief Executive Officer
Alan Flower
Executive Vice President - CTO & Global Head, AI & Cloud Native Labs
Recent News
2026-01-05
Techcircle
2025-12-31
Company data provided by crunchbase