Eyemart Express · 2 days ago
Lead Optical Retail Associate FT Battle Creek, MI #278
Battle Creek, MI
Full-time
Onsite
Mid LevelEyemart Express is one of the nation’s top optical retailers, focused on delivering quality eyewear and exceptional customer service. The Lead Optical Retail Sales Associate will assist patients with their eyewear needs, ensure operational efficiency, and maintain high standards of customer satisfaction.
E-CommerceEyewearRetail
Responsibilities
Assist patients in selecting eyeglass frames, lenses, and coatings that best suit their needs
Ensure lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to frames
Dispense completed glasses to patients and educate them on proper care
Help the management team open and close the store as needed
Provide exceptional service and maintain knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges
Compute and process payment transactions/refunds using the in-house Point of Sale system
Perform other administrative tasks as assigned, including processing insurance claims and maintaining patient files
Maintain up-to-date knowledge of products and assist in the stocking and straightening of merchandise
Qualification
Required
High School Diploma or GED
Experience working in retail, customer service, or sales
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly
Preferred
Experience in the optical industry is preferred
Experience in a lead or management position is preferred
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
Company
Eyemart Express
Eyemart Express is an optical retailer that provides quality prescription eyewear to consumers at competitive prices and on the same day.
Founded in 1990
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Leonard Green & Partners
2024-10-08Acquired
2020-10-13Private Equity
2014-11-25Private Equity
Leadership Team
Jason Shanks
General Counsel
Katy Hanson
Chief Marketing & Merchandising Officer
Recent News
2025-09-29
Company data provided by crunchbase