ComForCare Home Care (Raleigh, NC) ยท 3 days ago
Team Lead
Baton Rouge, LA
Full-time
Onsite
Mid LevelComForCare Home Care is a company focused on providing a positive member experience through effective gym operations. The Team Lead is responsible for assisting in the oversight of staff training, member services, and ensuring adherence to company policies while maintaining a positive image for the club.
Hospital & Health Care
Responsibilities
Assist in training and developing staff
Assist in member service oversight making sure all staff provide great customer experience
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns
Taking info calls
Assist in member check-ins, sign-ups, cancellations, and updating member account information
Great/meet potential members and provide gym tour
Assist to facilitate member service issues and questions
Assist with team member management and provide backup support to Club Manager as needed
Ensuring adherence to all company policies and procedures
Help create and maintain a positive image for the club
Assist overseeing cleanliness and appearance of gym
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions
Assist in ordering supplies, keeping inventory and tracking reports as needed
Qualification
Required
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Company
ComForCare Home Care (Raleigh, NC)
ComForCare is a premier provider of in-home care with locations in the U.S. and Canada. We help seniors live independently in their own home.
Founded in 2005Raleigh, North Carolina, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase