RudderStack · 4 days ago
Solutions Engineer (Post Sales) - US Remote (West Coast)
United States
Full-time
Remote
Mid Level
$115K/yr - $150K/yr
3+ years expRudderStack is a warehouse-native customer data platform that helps companies manage real-time customer data for analytics and personalization. The Post-Sales Solutions Engineer will work closely with customers to ensure successful adoption and implementation of RudderStack’s platform, acting as a trusted advisor to guide them in building scalable data solutions.
AnalyticsDatabaseInformation TechnologyInfrastructureIT InfrastructureSoftware
Responsibilities
Partner with customers post-implementation to ensure smooth onboarding, adoption, and success with RudderStack’s platform
Act as a Data Consultant by leading technical discussions and solution design sessions to align customer data architecture with business goals
Troubleshoot and resolve complex integration or data pipeline issues in collaboration with Product and Engineering
Provide best-practice guidance on data collection, transformation, and routing across warehouses and destinations
Create technical documentation, playbooks, and training materials to accelerate customer enablement
Act as a customer advocate by sharing feedback and feature requests with internal teams
Measure and improve key outcomes such as time to value, feature adoption, and customer satisfaction
Qualification
Required
3 - 5 years of experience in solutions engineering, customer success engineering, or similar technical customer-facing roles
Solid understanding of data pipelines, ETL/rELT processes, APIs, and modern data warehouses (e.g. Snowflake, BigQuery, Redshift)
Proficiency in SQL and familiarity with at least one scripting language (Python or JavaScript preferred)
Strong problem-solving and troubleshooting skills, with the ability to explain complex concepts clearly to varied audiences
Excellent communication and collaboration skills; comfortable working with both technical and business stakeholders
Self-motivated, adaptable, and eager to learn in a fast-paced, remote-first environment
Preferred
Familiarity with at least one scripting language (Python or JavaScript preferred)
Benefits
Stock options
A comprehensive benefits package
Company
RudderStack
RudderStack provides a customer data infrastructure solution for developers, data analysts, and product teams.
51-200 employees
H1B Sponsorship
RudderStack has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (6)
2021 (4)
Funding
Current Stage
Growth StageTotal Funding
$82MKey Investors
Insight PartnersKleiner PerkinsS28 Capital
2022-02-02Series B· $56M
2021-06-10Series A· $21M
2020-05-27Seed· $5M
Leadership Team
Soumyadeb Mitra
Founder & CEO
Bushan Rao
Director of Business & People Operations
Recent News
2025-06-03
Company data provided by crunchbase