Trinity Health · 1 day ago
TEMPORARY: Patient Service Representative Bown Crossing
Boise, ID
Full-time
Onsite
New Grad, Entry LevelTrinity Health is looking for a genuine, friendly, and empathetic self-starter to join the team at their Boise Bown Crossing Clinic as a Patient Service Representative. The role involves creating a great experience for patients by handling administrative needs, checking in patients, collecting co-pays, scheduling appointments, and using electronic medical records.
DeliveryHealth Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
Protects patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations
Maintains operations by following policies and procedures and reports needed changes
Acknowledges and greets patients immediately, providing a positive customer service experience
Registers patients for appointments and completes paperwork
Verifies and updates existing patient and insurance information
Keeps patient appointments on schedule by notifying provider of patient’s arrival
Informs patients immediately of delays, explains why, and the anticipated wait time
Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc
Maintain knowledge of different payer practices and deductibles
Assist patients with all aspects of Financial Assistance Paperwork
Control credit extended to patients via a payment plan
Maintain business office inventory and equipment and order supplies
Maintain a neat work area including the reception area
Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service
Qualification
Required
Previous customer service experience required
Preferred
High School Diploma or equivalent preferred
Healthcare experience preferred
Electronic health record (EHR) experience a plus
Medical terminology preferred
Experience with process improvement or lean philosophy preferred
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout SAHS and Trinity Health
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Founded in 2000
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2025-09-22
Company data provided by crunchbase