Neo4j · 1 day ago
Senior Business Systems Analyst
Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections. They are seeking a seasoned Business Systems Analyst to drive strategy, design, and continuous optimization across their Go-to-Market and Quote-to-Cash ecosystem, focusing on improving deal velocity and enhancing quoting accuracy.
AnalyticsArtificial Intelligence (AI)Business Information SystemsData VisualizationDatabaseGenerative AIMachine Learning
Responsibilities
Partner closely with GTM Operations, Revenue Operations, Finance, Product, and Business Systems teams to understand business objectives and translate them into scalable system designs
Develop a long-term roadmap for the Quote-to-Cash ecosystem, balancing innovation, operational efficiency, data quality, and compliance requirements
Serve as a subject-matter expert on end-to-end commercial workflows—Lead → Opportunity → Quote → Order → Billing → Revenue—identifying friction points and recommending durable solutions
Lead requirements discovery, process mapping, and solution design for enhancements to CPQ, CRM, and revenue systems
Drive improvements across Salesforce Sales Cloud and CPQ, with exposure to Service Cloud considered a strong plus
Influence and guide integrations with ERP (NetSuite) and revenue recognition systems (NetSuite ARM), ensuring data consistency and compliant revenue outcomes
Optimize system usability and user experience across the QTC landscape for Sales, Finance, Support, and internal GTM stakeholders
Own the lifecycle of enhancements: discovery, documentation, prioritization, UAT, deployment, and post-launch iteration
Evaluate new tools, vendors, and architectures to support scaling GTM operations
Partner with Finance and RevOps to ensure solutions align with policy, controls, auditability, and ASC 606 revenue recognition guidance
Deliver training, documentation, and enablement to ensure long-term adoption and operational success
Champion architectural consistency and process integrity across GTM systems
Influence without authority—collaborating with technical teams, business owners, and executives to drive consensus
Act as a mentor and thought leader within Business Systems, bringing a disciplined, forward-looking perspective to our systems landscape
Qualification
Required
10+ years of experience supporting or leading QTC and GTM systems, ideally in a SaaS or high-growth enterprise environment
Deep hands-on expertise with Salesforce Sales Cloud, CPQ processes, and the broader commercial lifecycle
Experience with NetSuite ERP and NetSuite ARM (or equivalent revenue recognition systems)
Familiarity with Service Cloud and customer support workflows is a plus
Demonstrated success in designing complex cross-system architectures, integrating CRM ↔ CPQ ↔ ERP ↔ RevRec platforms
Strong understanding of ASC 606 concepts and how they influence system and process design
Proven ability to lead full lifecycle initiatives: vendor evaluation, requirements, architecture, UAT, and change management
Excellent analytical, communication, and cross-functional leadership skills
Comfort operating in a fast-paced, ambiguous environment with shifting priorities
Ability to manage multiple concurrent initiatives while maintaining a high standard of quality
Preferred
Experience with SQL, data analysis, and business intelligence tools is a plus
Benefits
Medical
Dental
Vision benefits
401(k)
Paid time off
Certain leaves of absence
Company
Neo4j
Neo4j helps organizations find hidden patterns and relationships across billions of data connections deeply, easily, and quickly.
H1B Sponsorship
Neo4j has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (3)
2022 (5)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.1MKey Investors
Noteus PartnersEurazeoOne Peak
2024-11-19Private Equity· $50M
2021-11-09Series F· $66M
2021-06-17Series F· $325M
Recent News
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