TEKsystems · 5 days ago
PC Technical Support
Roanoke Rapids, NC
Contract
Onsite
New Grad, Entry Level
$17/hr - $19.23/hrTEKsystems is a leading provider of business and technology services, and they are seeking a PC Technical Support technician to assist with upgrading 15,000 endpoints and transitioning from Windows 10 to Windows 11. The technician will troubleshoot various issues, take tickets via ServiceNow, and follow standardized processes for imaging devices.
Information Technology
Responsibilities
This technician will be taking tickets via ServiceNow and troubleshooting a variety of issues
This might include network connectivity, blue screen of death, applications not showing up on a device, printers not working, imaging devices, e-recycling equipment, installing monitors, Zebra printer issues, building machines, and much more
They have a standardized process to follow for imaging devices
They are using SCCM to update them, the ability to be fully building the devices
Skills within updating a device or migrating from Windows 7 to 10 is a nice to have
They will be upgrading from Windows 10 to Windows 11 and eventually transiting to virtual desktops in 2026
Qualification
Required
Desktop
Technical support
Deployment
Imaging
Troubleshooting
Windows 10
Networking protocols
Customer service
Migration
Ability to take tickets via ServiceNow
Troubleshooting network connectivity issues
Troubleshooting blue screen of death
Troubleshooting applications not showing up on a device
Troubleshooting printers not working
Imaging devices
E-recycling equipment
Installing monitors
Zebra printer issues
Building machines
Ability to follow standardized processes for imaging devices
Ability to use SCCM to update devices
Ability to upgrade from Windows 10 to Windows 11
Ability to drive to various clinics and hospitals
Preferred
Skills within updating a device or migrating from Windows 7 to 10
Active Directory - ability to tell where a machine is located and some group policy
Windows 11 operating system
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase