TEKsystems · 2 days ago
AV Field Engineer / Service Technician- Crestron
Dallas, TX
Full-time
Onsite
Mid Level
$40/hr - $57/hr
3+ years expTEKsystems is hiring an experienced AV Field Engineer / Service Technician to support a top-tier AV integration company with a national presence. This role involves providing on-site service and support for enterprise-grade audiovisual systems, troubleshooting and maintaining complex AV technologies in corporate environments.
Information Technology
Responsibilities
Perform diagnostics, troubleshooting, and repair of AV systems and components at client sites
Service and maintain: Custom Control Systems: Crestron DM/NVX, AMX, Audio DSP Platforms: Biamp, QSC, Dante Audio, Complex AV Systems: Executive boardrooms, conference centers, Video Teleconferencing Systems, AV-over-IP Networks: LAN/WAN/internet for AV data, Projection Displays, Video Walls, Digital Signage, Audio Systems: Amplifiers, speakers, microphones, RF Systems (analog and digital) (to a lesser degree)
Conduct preventive maintenance testing and site surveys for service agreements
Write concise service reports and system site surveys
Manage multiple service projects and mentor junior/intermediate technicians
Qualification
Required
Ability to download, modify, and upload programming using Crestron Toolbox for control systems
Ability to download, modify, and upload programming using Biamp and QSC platforms for audio DSPs
Strong understanding of signal flow, AV networking fundamentals, and system integration
Must know how to troubleshoot AV systems both on the software side and the networking side (IP addressing, VLANs, Dante audio networking, control system connectivity)
Clear communication with non-technical stakeholders and executives
Ability to manage client expectations and maintain professionalism under pressure
Strong problem-solving mindset and adaptability in dynamic environments
Customer service orientation—building trust and confidence with end users
Two-year diploma from a technical college or equivalent experience
Minimum 3 years of field service experience in AV systems
Preferred
CTS certification highly preferred, or equivalent experience
Ideal candidate: a network-savvy AV engineer eager to grow into programming and advanced system configuration
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase