Account Manager jobs in United States
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POP MART · 1 day ago

Account Manager

POP MART is a leading global company in the trend culture and entertainment industry, seeking a detail-oriented Account Manager to manage and grow wholesale and retail partners. The role involves day-to-day account management, sales execution, and cross-functional coordination with various teams to drive sustained growth across existing partners.

ManufacturingRetailToys
Hiring Manager
Aileen Jiang
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Responsibilities

Manage and grow assigned wholesale and retail accounts to achieve sales targets
Serve as the primary customer-facing contact for day-to-day account management
Develop and execute account-specific sales and growth strategies
Lead sell-in presentations, line reviews, and seasonal planning discussions
Qualify inbound and outbound sales opportunities and take in new accounts
Lead new account onboarding in partnership with Operations and Finance
Ensure accurate account setup including pricing, terms, routing guides, and system requirements
Communicate expectations and timelines to ensure smooth activation
Curate account-appropriate assortments aligned with brand, channel, and company strategy
Identify opportunities for programs and strategic partnerships
Uphold brand standards, pricing integrity, and distribution guidelines
Partner closely with Operations, Merchandising, Planning, and Finance to support account execution
Communicate shipping requirements, labeling needs, and account-specific operational details
Resolve order, delivery, or inventory issues in collaboration with internal teams
Manage forecasting, order tracking, and revenue reporting
Monitor sell-in, sell-through, and inventory exposure
Identify risks and opportunities and provide recommendations to leadership

Qualification

Account ManagementSales ExecutionExcelPowerPointCustomer RelationshipAnalytical SkillsProblem-SolvingCross-Functional Collaboration

Required

1–3 years of experience in sales, account management, or a customer-facing role, with exposure to retail or wholesale accounts
Proficient in Excel and PowerPoint, with strong organizational and communication skills
Ability to manage multiple priorities in a fast-paced, cross-functional environment
Background in wholesale, retail, toy, collectible, or branded consumer products
Experience supporting account onboarding, order management, or operations coordination
Experience collaborating with Operations and international supply chain teams
Customer-first, relationship-driven mindset with strong follow-through and attention to detail
Analytical, problem-solving approach with a collaborative, team-oriented working style
Ability to balance brand integrity with commercial execution

Benefits

401k
Health insurance
PTO leave
Paid sick leave

Company

POP MART

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Pop Mart is a toy company that designs, produces, distributes, and commercializes art toys.

Funding

Current Stage
Public Company
Total Funding
$114.86M
Key Investors
QF CapitalMochishan Venture Capital
2020-05-05Private Equity· $100M
2018-03-22Post Ipo Equity· $6.31M
2017-01-25IPO

Leadership Team

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Dong (Tony) Lan
Human Resources Business Partner
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Company data provided by crunchbase