Que Technology Group · 5 months ago
Senior System Administrator - Dept 17 - 792
Que Technology Group, Inc. is seeking a motivated Senior Systems Administrator with the right knowledge, skills, and abilities to support an exciting intelligence initiative. The role involves providing support for IT systems, managing infrastructure, and troubleshooting various technical issues.
Cloud ComputingComputerConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
Manage IT system infrastructure and any processes related to these systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and internal customers
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualification
Required
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required
Bachelor's degree in a technical discipline from an accredited college or university is required
Five (5) years of additional SA experience may be substituted for a bachelor's degree
Preferred
Quantifiable Linux SA work experience
Ansible scripting
Some Windows SA work
ProxMox
Centrify
Harvester
Rancher
Kubernetes / Docker
Other HCI (Hyperconverged Infrastructure) solution (Azure Stack HCI, Cisco HyperFlex Systems, DataCore SANsymphony, Dell VxRail Hyperconverged Infrastructure, HPE SimpliVity, Nutanix Hyperconverged Infrastructure (HCI), NetApp HCI, Scale Computing Platform (SC Platform))
Benefits
Competitive salary
Company Medical/Dental/Vision plans – Company paid
Short-term Disability, Long-term disability and Life Insurance – Company paid
Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
Vacation / Personal days granted at 25 days per year
Paid Federal Holidays – 11 days
$5,000 Annual Professional Development Fund plus 40 paid hours if in class
401K with 6% company match; all contributions are immediately vested by Employee
Employee will be paid a bonus of $10,000 per employee hired based on their referral
Up to 3 paid Code Red days due to customer closure