NetImpact Strategies Inc. · 3 days ago
Senior Program Manager (Organizational Change Management)
United States
Full-time
Remote
Senior Level, Lead/Staff
12+ years expNetImpact Strategies is a trusted advisor driving impact through digital transformation for the Federal Government. The Senior Program Manager (Change Management) will lead large-scale, complex programs to enhance safety, efficiency, and adaptability in a multi-domain environment, ensuring alignment with the organization's strategic goals.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Serve as the single point of accountability for all project management activities
Apply and implement metric-focused delivery model for workstream and contract performance reporting, including defining the metrics, processes, feedback loops, and continuous improvement practices
Collaborate with leadership to assemble and assimilate a new delivery team, ensuring seamless operational and cultural integration with the technical implementation team and customer environment
Rapidly evaluate OCM needs based on an aggressive technical modernization schedule and complex customer environment to set vision, and strategy – formulating actionable plan to achieve goals
Create the environmental infrastructure (e.g., standard operating procedures (SOPs), tools, team dynamic factor, collaboration requirements) for a strong foundation that evolves with the discovery process
Ensure alignment with the client’s implementation schedule and provide oversight for the organizational change management (OCM) workstreams
Submit Status Reports, summarizing completed efforts, deliverables, and anticipated work
Develop OCM strategy and provide leadership and oversight to ensure strategically-aligned execution that evolves with organizational readiness, stakeholder input, capability development and technical rollouts, and programmatic direction
Develop and execute a comprehensive stakeholder engagement plan to guide proactive management of a complex stakeholder landscape that include internal organizations and group as well as external stakeholders such as other federal agencies, state/local government, industry partners, and organizations such as unions and policy groups
Coalesces and synchronizes stakeholder management with modernization activities, inter-dependent technical workstreams, and OCM support areas such as change planning, stakeholder coordination, communications and messaging, public relations, and sponsorship management
Defines overarching change management strategy and aligns team to an adopter-oriented, data-driven OCM approach
Oversees the definition and tracking of KPIs to measure program success
Lead pressure-testing of strategy for refinement, pivoting team direction for improved effectiveness, accelerated roadmap delivery, and high velocity adoption
Provide and implement a Commercial Off-The-Shelf (COTS) tool to manage change, ensuring compliance with government data protection standards
Collaborate with multiple departments to update the content on client’s internal digital platforms
Guide workstream to establish agile processes to facilitate tailoring needs and application maintenance
Prioritize and sequence activities in alignment with OCM needs, seamlessly integration tool use with OCM and removing roadblocks for the implementation team
Qualification
Required
Bachelor's degree with 12 years in leading large-scale, complex transformational or modernization initiatives
Diverse organizational change and stakeholder management experience
Excellent leadership and team/people management skills, with ability to motivate and inspire others, foster trust, and develop strong relationships and rapport
Demonstrated success supporting enterprise modernizations, with strong experience collaborating with technical and specialized experts
Experience working directly with C suite executives on strategy
Excellent written and verbal communication skills
Familiarity with complex technical implementations and leads with optimism and confidence through ambiguity and challenging situations
Microsoft Office Suite expertise (Word, PowerPoint, Excel, etc.)
U.S. Citizen
Preferred
Project Management Professional (PMP), Program Management Professional (PgMP), or equivalent certifications is a plus
Change Management certifications (e.g., Prosci Change Management Certification) are desirable
Extensive knowledge of project management software and tools
Previous Federal Consulting Experience
Benefits
Comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
401(k) Plan – Immediately vested employer contributions; no matching required
Generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
Pet Insurance (because our little critters are part of our families, too!)
Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!
Company
NetImpact Strategies Inc.
NetImpact has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Wilson
Chief Operating Officer
Chad Sheridan
Chief Innovation Officer
Recent News
2025-02-16
2025-02-16
Company data provided by crunchbase