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WorkSource Montgomery · 1 week ago

Director of Talent Solutions & Strategic Partnerships

11510 Georgia Ave, Silver Spring, MD 20902, USA

Full-time

Hybrid

Director/Executive

7+ years exp

WorkSource Montgomery, Inc. (WSM) is a nonprofit organization focused on workforce development in Montgomery County. The Director of Talent Solutions & Strategic Partnerships leads the employer-facing strategy, ensuring effective talent solutions and building strategic partnerships to meet workforce needs.

Human ResourcesRecruitingStaffing Agency

Responsibilities

Develop and execute the Talent Solutions strategy and KPIs for employer engagement, placements, WEX/OJT/apprenticeships, and retention outcomes

Provide day-to-day leadership for all business-facing teams and ensure strong integration with WSM programs

Lead and participate in sector committee, board, and advisory meetings on behalf of WorkSource Montgomery (WSM), including industry sector partnership and employer advisory committees, to inform workforce strategy, align industry needs, and strengthen regional talent pipelines

Work closely with the Director of the Federal Workforce Career Center to align employer engagement, recruitment, and placement strategies in support of both job seekers and employers

Establish clear performance dashboards; use CRM/MWE data to drive activity, pipeline health, and outcomes

Serve as executive sponsor for priority employer accounts; ensure consistent, high-quality experience across outreach, screening, referrals, and post-hire support

Oversee negotiation and execution of employer agreements (e.g., WEX, OJT, customized/incumbent training), ensuring compliance and value for employers and jobseekers

Establish regular feedback loops with employers and industry partners to assess satisfaction, identify emerging needs, and continuously improve talent solutions and service delivery

Expand and manage WEX, OJT, apprenticeships, and other earn-and-learn models; align cohorts with in-demand occupations

Partner with training providers and higher ed institutions to ensure seamless handoffs from training to placement

Build and sustain partnerships with MCEDC, chambers, industry associations, MCPS, Montgomery College, unions, CBOs, and state/federal agencies to co-invest in talent pipelines

Collaborate with the Director of Community Engagement to coordinate outreach and amplify WSM's value proposition across the ecosystem

Ensure rigorous utilization of MWE and other tracking systems; maintain accurate, timely data for reporting and decision-making

Monitor adherence to WIOA and grant requirements; align incentives, policies, and processes to drive equitable outcomes

Coach, develop, and evaluate BSCs, TPCs, and other business-facing roles; set clear goals, SOPs, and quality standards

Foster a culture of customer service, professionalism, equity, and accountability

Maintain strong relationships with state and local workforce/economic development partners; participate in task forces and special initiatives

Perform other reasonable duties as assigned

Qualification

Employer engagementStrategic partnershipsWorkforce developmentData analysisBusiness developmentTeam managementPublic administrationCustomer serviceCompliance monitoring

Required

Bachelor's degree in business, public administration, workforce/economic development, or equivalent experience; master's degree preferred

7–10 years leading employer-facing programs, strategic partnerships, or business development; workforce development experience preferred

Access to reliable transportation is required

Preference given to candidates who live in or have strong familiarity with Montgomery County, due to the on-site and community-based nature of the role

Offer of employment is contingent upon successful completion of WSM's pre-employment screening processes