MDAEdge · 4 months ago
Community Manager - Remote (PST Time Zone Preferred)
MDA Edge is seeking a Community Manager to lead and support member experience through onboarding, mastermind groups, online engagement, and in-person meetups. This role requires strong coaching and facilitation skills, as well as the ability to enhance member retention and value.
Human Resources
Responsibilities
Provide a warm and personalized onboarding experience
Introduce members, share resources, and set success plans
Make every member feel welcomed and connected from day one
Lead and schedule group coaching/mastermind sessions
Prepare agendas, guide discussions, and encourage follow-through
Motivate members to actively contribute
Stay active in WhatsApp and forum groups
Spark conversations, celebrate wins, and answer questions
Encourage meaningful participation and peer-to-peer support
Plan local or national events for community members
Manage logistics, communication, and follow-ups
Strengthen relationships through face-to-face connections
Maintain regular check-ins with members
Track engagement and use feedback to improve experiences
Promote referrals and deepen high-value relationships
Help members identify next steps through trust-based conversations
Share warm opportunities with the sales team
Qualification
Required
Experience managing communities, masterminds, or member programs
Strong communication and facilitation skills
Familiarity with WhatsApp, forums, and CRM tools
Event planning and project management experience
A natural connector who builds trust easily
Skilled at facilitating group discussions
Organized, accountable, and proactive
Comfortable with social media-style communication
Always looking to improve member experiences
Tech-savvy, with experience using AI tools and CRM systems
Preferred
Coaching certification (life, executive, or business) strongly preferred
Experienced in community management and coaching (certification preferred)
Background in community leadership, member success, or events is a plus
Company
MDAEdge
At MDAEdge, we help our clients reinvent innovation, optimize operations, and reshape perceptions—ensuring they remain at the forefront in today’s fast-evolving world.
Funding
Current Stage
Growth StageCompany data provided by crunchbase