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Baptist Memorial Health Care · 1 day ago

Operations Director

Germantown, TN

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Baptist Memorial Health Care is seeking an Operations Director to oversee all operational functions within a designated geographic market. This role involves developing market strategies, managing physician relations, and ensuring alignment with corporate initiatives to improve clinic business management.

GovernmentHealth CareHospitalMedicalNon ProfitNursing and Residential CareRehabilitationWellness

Responsibilities

Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development

Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO

Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction

Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites

Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies

Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market

Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency

Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements

Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations

Performs other accountabilities as assigned or directed

Qualification

Practice managementHealth care administrationContract negotiationBusiness administrationFinancial managementCollaborative partnershipsLegal complianceHuman resources

Required

Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field

5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations

Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models

Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery