Cognizant · 6 days ago
Jira Administrator - Hybrid
Phoenix, AZ
Full-time
Hybrid
Senior Level
$49K/yr - $107K/yr
5+ years expCognizant is a leading professional services company, and they are seeking a Jira Administrator to manage and configure Jira Cloud and Confluence Cloud environments. The role involves partnering with various stakeholders to implement Jira structures that align with Agile standards and ensuring effective user management and compliance.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
No H1B
Responsibilities
Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business
Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with Scaled Agile Framework (SAFe) and enterprise Agile standards
Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking
Manage user access, roles, and permissions through Atlassian Access and SSO integrations with identity platforms
Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow)
Support governance and compliance by ensuring configurations align with security and audit standards
Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users
Develop documentation, training materials, and best practices to promote consistent usage across business units
Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams
Qualification
Required
5+ years of experience as a Jira Administrator (including Jira Cloud) in a large enterprise environment
Strong understanding of Agile, Scrum, and SAFe frameworks
Proficient in JQL, workflow automation, and project configuration
Hands-on experience with Atlassian Cloud administration, including user management, permission schemes, and global settings
Experience managing large-scale user bases (5,000+ users preferred)
Excellent stakeholder communication and documentation skills
Experience in governed or regulated environments (e.g., financial services, banking, or fintech)
Preferred
Atlassian certifications such as ACP-120 (Jira Administration for Cloud) or ACP-620 (Managing Jira Projects in Cloud)
Familiarity with ScriptRunner, Automation for Jira, and Jira Service Management
Experience integrating Jira Cloud with data analytics and reporting tools (e.g., PowerBI, Tableau)
Knowledge of Atlassian REST APIs or scripting (Python, Groovy, or JavaScript)
Exposure to Change Management, IIQ, and enterprise security compliance practices
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contribution
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Hindu Business Line
2026-01-11
2026-01-08
Company data provided by crunchbase