Hive MLS ยท 2 days ago
Support Specialist
United States
Full-time
Remote
New Grad, Entry LevelHive MLS is a progressive platform dedicated to collaboration and efficiency in the real estate industry. They are seeking a Support Specialist to provide professional, timely, and accurate customer and technical support to users, troubleshoot technical issues, and assist clients with platform navigation.
Real EstateReal Estate BrokerageResidential
Hiring Manager
Paula Nash
Responsibilities
Troubleshooting technical issues
Assisting clients with platform navigation
Resolving service requests or inquiries
Working cross-functionally to ensure a seamless experience
Documenting customer interactions and feedback to contribute to continuous improvement
Qualification
Required
Strong Customer Support and Communication skills with a focus on delivering excellent client experiences
Proficient in Troubleshooting and providing Technical Support for resolving technical issues
Analytical Skills to diagnose, investigate, and resolve user concerns effectively
Experience in time management, detail-oriented problem-solving, and working in a remote or virtual environment
Preferred
Familiarity with MLS systems or real estate platforms is a plus
Company
Hive MLS
Hive MLS is a real estate agency that offers property listings, advanced tools, and training for real estate transactions.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Patrick LaJeunesse
Chief Data Officer
Company data provided by crunchbase