TEKsystems · 5 days ago
PC Support Technician
Everett, WA
Full-time
Onsite
Entry Level
$20.77/hr - $20.77/hr
3+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to troubleshoot hardware and software for end-users. The role involves performing repairs, upgrades, and documentation of service activities, while providing support for various devices and ensuring customer satisfaction.
Information Technology
Responsibilities
Primary Responsibility - Perform onsite troubleshooting, repairs and upgrades for client hardware and software resolution
Provide Installation, Moves, Additions, Changes, and Dispose Activities upon request
Perform hands-on and in-depth troubleshooting and associated repairs of failed client hardware and software
Perform thorough documentation of all service activities
Meets all success-measuring benchmarks (customer services, SLO / SLA’s, etc…)
Mobile Devices (Phones, Wearable, etc.)
Proactive Issue Identification and Resolution
Ad-hoc Activities
Line Moves
L1/Hot Hands for All Manufacturing/Factory Areas
IMACD (Install/Move/Add/Change/Deployment) Activities
Testing and Finalizing for Builds
Installation of patches and upgrades
Installation of customer approved software upon request
Provide support as needed for the following: Training Support, Cable/Lock Management, Cart Retrofit/Support, Audit/Inventory Management, Manufacturing Technician Orientation, Wireless Suitcase and Wireless Workgroup Bridge Deployment, Battery Runs, Security Compliance Support (e.g. Emergent & Monthly Patching, McAfee updates), General Maintenance (e.g. Vacuuming/Dusting out Computers, Disk Space & Profile Cleanup)
Excessive walking-inclement weather possibility
Steel toe shoes required
Valid Driver’s License and own transportation needed
Qualification
Required
A+ Certification required (or equivalent hands on experience of 2 years full time, hardware maintenance)
Experience troubleshooting and repairing basic networking issues
Demonstrate good customer service skills
Ability to work independently and manage time to complete tasks
Possess a valid driver's license with reliable personal transportation to travel between supported sites
Advanced hands-on experience troubleshooting & repairing client hardware
Possess strong communication skills; both verbal and written
3+ years of relevant experience or equivalent combination of education and work experience
Some shifts may require one weekend day
Be able to lift 35 lbs
Pass security and drug testing
Candidates must be able to pass background check
Valid driver's license with reliable transportation is also required because there are 3 buildings in the Everett location; all ~0.5 miles away from each other
Preferred
Net+ Certification recommended
Benefits
Medical, dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health and Dependent Care Spending Accounts (HAS & DCFSA)
Transportation benefits
Employee Assistance Program
Time off/Leave (PTO, Vacation, or Sick Leave)
Critical Illness, Accident, and Hospital
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase