JPMorganChase · 2 days ago
Senior Manager of Site Reliability Engineering - Data Protection and Recovery
Houston, TX
Full-time
Onsite
Senior Level
7+ years expJPMorgan Chase is one of the oldest financial institutions offering innovative financial solutions. As a Senior Manager of Site Reliability Engineering, you will drive continual improvement in customer experience and oversee the non-functional requirements for applications and infrastructure operations.
Asset ManagementBankingFinancial Services
Responsibilities
Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
Drives the adoption of site reliability practices throughout the organization
Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
Drives a culture of continual improvement and solicits real-time feedback to improve the customer’s experience and product line services
Ensures your team collaborates with other teams within your group’s specialization and avoids duplication of work where possible
Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
Provides personalized coaching for entry to mid-level team members
Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
Qualification
Required
Formal training or certification on infrastructure engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
7+ years experience in Infrastructure Operations, driving site reliability and performance engineering
Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across platform teams while avoiding common pitfalls
Experience leading technologists to manage and solve complex technological issues at a firmwide level
Ability to influence the team's culture by championing innovation and change for success
Experience hiring, developing, and recognizing talent
Proficiency in at least one programming language (e.g., Python)
Demonstrated proficiency in technical processes
Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
Experience with troubleshooting common compute, storage, and networking technologies and hardware issues
Preferred
Demonstrate data fluency
3+ years experience with enterprise data protection products such as Cohesity or Commvault
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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