TEKsystems · 3 days ago
Customer Service Representative (Investor Relations)
New York, NY
Full-time
Hybrid
New Grad, Entry Level
$18/hr - $18/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Shareholder Services Representative to provide high-quality customer service to registered shareholders. This role involves making inbound and outbound calls to educate shareholders on corporate actions and ensure accurate logging of communications.
Information Technology
Responsibilities
Make outbound calls to shareholders using client‑provided call lists
Provide customer service support to registered shareholders via inbound and outbound calls
Educate shareholders on corporate actions, board proposals, and voting options
Track, monitor, and report outstanding issues to ensure timely client updates
Accurately log all call details and interactions into the Access Database
Assist in the development of campaign themes and messaging to maintain a clear and effective narrative
Maintain performance metrics in a high‑volume call center environment
Use only the company’s toll‑free 800 number for all calls (personal phone numbers never appear on caller ID)
Qualification
Required
Customer service oriented with strong communication and interpersonal skills
Ability to multitask effectively between inbound and outbound calls
Self-motivated, proactive, and able to stay productive during slower call periods
Experience or education in finance, business, or accounting (required)
Strong professionalism—zero tolerance for lateness
Must be available to work every Saturday (10:00am–4:00pm ET)
Preferred
Customer service
Finance or business management
High-volume inbound/outbound calling
Strong clarity in verbal communication
Ability to meet or exceed call metrics
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase