M&N Absolute Auto Repair ยท 1 day ago
Automotive customer service advisor
Everett, WA
Full-time
Onsite
New Grad, Entry LevelM&N Absolute Auto Repair has been serving the Everett, WA community for over a decade, providing reliable and high-quality automotive services. In this dynamic role, you'll be the friendly face and voice that connects our customers with top-notch automotive care while ensuring a seamless experience for clients.
Automotive
Responsibilities
Greet customers warmly and assess their automotive service needs
Provide accurate estimates and explain recommended services and repairs
Coordinate service appointments and manage the service workflow
Communicate effectively with technicians and customers regarding vehicle status
Handle customer inquiries and resolve any issues or concerns promptly
Maintain accurate records of customer interactions and service history
Promote additional services and products to enhance customer satisfaction
Ensure a clean and organized service area for an inviting customer experience
Qualification
Required
High school diploma or equivalent; automotive background is a plus
Proven experience in customer service, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage multiple tasks
Basic computer skills and familiarity with automotive service software
Positive attitude and a passion for helping customers
Valid driver's license with a clean driving record
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Company
M&N Absolute Auto Repair
Since 2007, M&N Absolute Auto Repair has been putting your car back on the road without turning you into a pauper.
Founded in 2007
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase