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Renasant Bank · 1 week ago

Deposit Operations Manager

Tupelo, MS

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Renasant Bank is seeking a Deposit Operations Manager to oversee all deposit-related operational functions. The role involves leading a team to ensure operational accuracy, compliance, and excellent service to customers and internal partners.

BankingConsultingFinancial Services

Responsibilities

Lead day-to-day operations for all deposit operations team, including but not limited to:

Deposit account onboarding & maintenance

Wire Transfer processing

Debit card operations, including Reg E dispute processing

ACH and wire exceptions

Check processing and returns

Reconciliation of deposit operations-related accounts

Deposit document imaging

Subpoena, garnishment, and levy processing

Implement solutions that improve process efficiency and accuracy while reducing or eliminating manual processes

Ensure compliance with applicable regulations impacting Deposit Operations

Partner with IT, Compliance, Digital Banking, and other departments on system enhancements and automation initiatives

Support branches and internal teams with timely resolution of issues

Oversee vendor relationships for key deposit operations platforms

Develop efficiencies through the use of automation

Develop Key Performance Indicators (KPIs) and adhere to Service Level Agreements (SLAs) to achieve smooth operations

Ensure Deposit Operations maintains current job descriptions for all positions and ensures department managers within Deposit Operations provide leadership/development/training to all staff members

Maintain a strong knowledge of the bank’s Core Provider systems/services that would be utilized by the sales teams that impact Deposit Operations

Build a culture of transparency, respect, ownership, teamwork, ongoing communication, and continuous improvement

Perform other related duties as assigned

Qualification

Deposit operations experienceCore banking systemsLeadership skillsRegulatory complianceProblem-solving skillsCommunication skillsAdaptabilityInterpersonal skills