E & R Industrial · 5 months ago
E&R Metalworking Specialist/ Account Manager
Indianapolis, IN, US
Full-time
Onsite
Mid Level
3+ years expE&R Industrial is an innovative industrial supply distributor committed to providing high-level technical support for manufacturing operations. The E&R Metalworking Specialist/Account Manager is responsible for maximizing revenue through account management, gaining new customers, and providing solutions that enhance efficiency and reduce costs within manufacturing facilities.
Machinery ManufacturingRetailWholesale
Responsibilities
Maximize revenue for designated account package by growing sales within existing accounts, identifying and developing new accounts at a level consistent with or exceeding company expectations
Conduct needs analysis to determine a match between the customer’s requirement and E&R’s products or services
Lead customer discussion with relevant insight and challenges the customer to think differently about their business
Explore expressed customer needs and identifies problems to solve—probes to fully understand, clarify and expand
Utilize research to identify compelling reason to change
Efficiently determines a customer’s readiness, focusing time on those who are willing to take advantage of his products or services
Provides customers with solutions that reduce costs or increase efficiency with innovative product or service applications
Develop solution options using ongoing dialogue with the customer and all available technology
Link features and benefits to business outcomes
Work with internal E&R contacts and manufacturers to ensure ability to support solution
Perform cost savings analysis for customer solution
Use checking questions to gain feedback from customer on customized solution recommendation
Implements Solutions
Engage E&R Industrial resources to develop plan and timeline to implement solution
Drive implementation plan with customer
Check with customer to ensure business needs are being met
Leverage post-implementation success to gain more information from the customer about future needs
Maintain expertise in metalworking
Educates customers on changing market trends and technology and impact to their business
Investigates nonstandard solutions that will profitably satisfy a customer’s needs
Expand customer understanding and use of E&R Industrial standard product and service capabilities
Qualification
Required
Business analysis experience and the ability to identify and implement improvement opportunities are required
Demonstrated knowledge and understanding of the aspects of metal cutting including speeds and feeds, materials, tool types is required
A valid driver's license and the ability to travel are required
Excellent oral and written communication skills required
Ability to work with cross-functional teams
Computer knowledge- Excel, Word, PowerPoint, Outlook
Preferred
College degree or similar work experience
Minimum of 3 years cutting tool and/or machine tool manufacturer or distribution experience preferred
Previous field sales experience with cutting tools and/or machine tools is preferred
Understanding and awareness of major machine tool and cutting tool brands and applications, and the ability to distinguish market offers and capabilities
Demonstrated understanding of CNC operations including turning, drilling, and milling
Understanding of and experience with newest and latest in metal cutting technologies
Basic CNC programming skills and knowledge preferred
Company
E & R Industrial
E&R Industrial is an innovative, full-line distributor highly regarded for providing quality products at competitive prices with on-time delivery.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-12-12Acquired
Recent News
2023-12-12
Company data provided by crunchbase