TEKsystems · 1 day ago
Desktop Support Technician
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$28/hr - $35/hrTEKsystems is a leading provider of business and technology services, and they are seeking a skilled Desktop Support Technician to provide technical assistance across end-user systems. The role involves supporting Microsoft technologies, managing deployments, and troubleshooting hardware and software issues.
Information Technology
Responsibilities
Provide deskside and remote support for end users, ensuring timely resolution of technical issues
Support and troubleshoot Microsoft 365 applications and services, including Outlook, Teams, and OneDrive
Utilize Microsoft SCCM for imaging, deployment, and patch management of desktops and laptops
Perform Active Directory tasks, including user account management and permissions using ADUC
Assist with Windows 11 configuration, troubleshooting, and optimization for end-user devices
Document all work and resolutions in the ticketing system, ensuring accurate and timely updates
Collaborate with team members to complete hardware refresh projects and other technology initiatives
Experience with ControlUp for performance monitoring and troubleshooting is a plus
Qualification
Required
Strong knowledge of Microsoft 365 suite and Windows 11 operating systems
Hands-on experience with SCCM for imaging and deployment
Familiarity with Active Directory and user account management
Excellent problem-solving skills and ability to work independently
Previous experience in desktop support or similar IT role
Preferred
Experience with ControlUp for performance monitoring and troubleshooting is a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase