TEKsystems · 1 day ago
Help Desk
Charlotte, NC
Full-time
Onsite
Mid Level
$18/hr - $21/hr
3+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Service Desk professional to provide on-site support for their client in Charlotte, NC. The role involves handling phone, email, and chat support, troubleshooting issues for end users, and providing hardware support in person.
Information Technology
Responsibilities
Provide primarily phone support, email and chat
Handling fixes over the phone
Remote into machines
Password resets
Taking about 30-35 calls, chats, emails daily to troubleshoot issues for end users
Support hardware in person
Qualification
Required
3-5 years of Service Desk
Experience with ServiceNow & Intune
3-5 years Active Directory, Office 365 and Windows 10/11
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase