Helpdesk Support Analyst jobs in United States
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TEKsystems · 1 day ago

Helpdesk Support Analyst

positionAtlanta, GA
timeContract
remoteHybrid
seniorityNew Grad, Entry Level
money$20/hr - $20/hr

TEKsystems is a leading provider of business and technology services, and they are seeking a Helpdesk Support Analyst to provide additional support on their Helpdesk. The role involves taking calls, assisting with remote access and VPN issues, and requires polished communication skills and experience with ServiceNow as a plus.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Taking calls and assisting with helpdesk support
Helping with remote access and VPN issues
Providing excellent customer service and support

Qualification

Help deskPhone supportCustomer serviceActive directoryWindowsVPNTroubleshootingProfessionalArticulatePolishedCommunication

Required

Help desk
Phone support
Support
Customer service
Active directory
Windows
Help desk support
Vpn
Troubleshooting
helpdesk troubleshooting
excellent communication
professional
polished
articulate

Preferred

experience with ServiceNow

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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Glassdoor3.9
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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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