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Sightview Software · 5 days ago

People Operations Manager-Recruiting & Employee Experience

United States

Full-time

Remote

Senior Level

5+ years exp

Sightview Software LLC provides a suite of industry-leading software for ophthalmology and optometry practices. The People Operations Manager – Recruiting & Employee Experience will lead the talent acquisition strategy, enhance onboarding processes, and promote employee engagement initiatives to ensure a positive experience for all employees.

Electronic Health Record (EHR)EyewearMedicalSoftware

Hiring Manager

Manjot Kaur

Responsibilities

Lead full-cycle recruiting for technical, corporate, and healthcare-adjacent roles

Partner with hiring managers to define workforce needs, role requirements, and hiring timelines

Develop and manage job postings, sourcing strategies, candidate pipelines, and interview processes

Ensure a positive, compliant, and inclusive candidate experience from application through offer acceptance

Track and report recruiting metrics (time-to-fill, candidate quality, hiring trends)

Own and continuously improve Sightview’s end-to-end onboarding process

Coordinate pre-boarding, orientation, systems access, and compliance training (HIPAA, cybersecurity, HR policies)

Partner with IT, Security, and leadership to ensure new hires are productive and engaged from day one

Monitor onboarding effectiveness and implement improvements based on feedback and data

Design and lead employee engagement initiatives, including surveys, feedback loops, recognition programs, and team-building activities

Support internal communications and culture-building efforts that reinforce Sightview’s values

Partner with leaders to address engagement trends, retention risks, and workforce morale

Promote inclusion, belonging, and collaboration across a remote and distributed workforce

Support HR operations related to employee lifecycle events (role changes, transfers, offboarding)

Ensure recruiting and onboarding practices align with employment laws and healthcare IT compliance requirements

Maintain accurate employee records and HR systems related to recruiting and onboarding

Collaborate with HR leadership on process improvement, reporting, and people analytics

Qualification

Full-cycle recruitingOnboarding program managementHRISApplicant Tracking SystemsEmployment laws complianceEmployee engagement programsData-driven decision-makingCommunicationAttention to detailRelationship-building

Required

Bachelor's degree in Human Resources, Business Administration, or a related field

5+ years of experience in People Operations, Talent Acquisition, or HR leadership roles

Demonstrated success in full-cycle recruiting and onboarding program management

Experience working in technology, SaaS, healthcare, or regulated environments

Strong understanding of employment laws, compliance, and HR best practices

Experience supporting remote or multi-state workforces

Experience with HRIS and Applicant Tracking Systems (ATS)

Preferred

Familiarity with HIPAA, cybersecurity awareness, and healthcare IT compliance

Experience designing employee engagement or employee experience programs

Company

Sightview Software

The only technology partner solely focused on eyecare, Sightview offers ophthalmologists, optometrists, and opticians a single, end-to-end solution that addresses the needs and challenges of today’s eyecare providers.

Founded in 2015

Raleigh, North Carolina, USA

201-500 employees