JPMorganChase · 2 days ago
Software Engineer III - SRE/Production Support
Tampa, FL
Full-time
Onsite
Mid Level
3+ years expJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions to a wide range of clients. As a Software Engineer III in the Payments Technology group, you will be responsible for designing and delivering technology products, implementing critical solutions, and supporting production issues to ensure system stability and performance.
Asset ManagementBankingFinancial Services
Responsibilities
Execute monthly or quarterly deployments, ensuring smooth and efficient implementation of updates and changes
Perform Product Lifecycle Management (PLM) and Service Request (SR) activities to maintain system stability and performance
Support daily production issues by conducting Root Cause Analysis (RCA) for core and code-related problems
Collaborate with Operations and other relevant teams to address and resolve breaks in debit or credit processes
Be able to understand and troubleshoot code written in Java and Spring-boot framework
Utilize AWS services and tools to enhance system performance and reliability
Monitor and manage incident queues to ensure timely resolution and adherence to service level agreements (SLAs)
Maintain incident hygiene by ensuring accurate documentation, categorization, and prioritization of incidents
Conduct post-incident reviews to identify improvement opportunities and prevent recurrence
Apply database querying skills using SQL to analyze and resolve data-related issues
Adds to team culture of diversity, opportunity, inclusion, and respect
Qualification
Required
Formal training or certification on software engineering concepts and 3+ years applied experience
Hands-on practical experience in system maintenance, application support, and operational stability
Proficiency in Java and Python programming languages, with strong debugging skills
Experience in managing deployments and performing RCA in a large corporate environment
Knowledge of AWS services and cloud-based solutions
Proficiency in database querying using SQL
Exposure to agile methodologies and practices, including CI/CD, application resiliency, and security
Strong communication skills to effectively collaborate with cross-functional teams and stakeholders
Preferred
Having exposure to high-volume, low-latency data processing system
Ability to understand the nuances of REST API, MQ, Kafka, Gemfire, Oracle etc
Familiarity with modern front-end technologies
Exposure to cloud technologies
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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