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Keck Medicine of USC · 1 day ago

Administrative Assistant - Spine Center Cl - Full Time 8 Hour Days (Non-Exempt) (Union)

Los Angeles, CA

Full-time

Onsite

Entry Level

$22/hr - $37.40/hr

2+ years exp

Keck Medicine of USC is seeking an Administrative Assistant for their Spine Center. The role involves providing administrative support to the Doctor, assisting with patient care and clinic operations, and coordinating appointments and communications between patients and physicians.

Health CareHospitalService IndustryWellness

Responsibilities

Provides administrative/secretarial support for the Doctor in the Department/Unit

Assists with all aspects of patient care, scheduling and coordinating the outpatient clinic, patient appointments and follow up

Assist with office and clerical duties, such as the scheduling of follow up appointments for post surgical patient care, and organizing an efficient case flow of the clinic’s scheduling

Assist the multidisciplinary team in managing the care of patient’s through all phases of in-take and evaluations listed by acting as a liaison between the clinic and the referring physicians

Coordinate with insurance carriers and medical groups to obtain treatment authorizations for office visits

Draft and transcribe various letters

Greets patients in a courteous and professional manner

Adheres to protect patient confidentiality

Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic

Schedules patient’s evaluation in a timely manner while accommodating patient’s needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed

Schedules patient mandatory teaching classes

Understands the procedures for scheduling patients, and gives proper patient instructions

Notifies patient of upcoming appointments in a timely manner

Arranges patient clinic appointments as requested by the physician

Communicates all changes with patient and case information to all involved personnel

Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR)

Works with various hospital personnel to resolve issues and accommodate patient

Preps charts for clinic, selection committee, and tumor board (if applicable)

Assists in clinic with clerical and scheduling needs

Assist in translation as needed (if applicable)

Provides phone coverage as needed

Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence

Ability to work independently and in a team setting to accomplish duties in a timely manner

Knowledge of proper chart format

Performs other duties as assigned

Qualification

Administrative supportPatient schedulingMedical terminologyComputer literacyOrganizational skillsChart formattingTranslation assistanceEnglish communicationTeamworkFlexibility

Required

High school or equivalent

24 - 36 months Administrative/office experience in a medical/clinical setting

Demonstrates professional English verbal and written communication skills

Must have strong organization skills

Computer literacy in word processing, spreadsheets, etc

Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)