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CB2 · 1 day ago

Design Consultant

CB2 Cherry Creek North

Full-time

Onsite

Entry Level

1+ years exp

CB2 is a modern home furnishings company that inspires purpose-filled living. The Design Consultant will work with customers to plan and design their spaces, driving sales and delivering an exceptional customer experience through elevated design offerings.

E-CommerceFurnitureHome DecorRetail

Responsibilities

Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers

Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration

Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines

Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog

Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager

Stays informed with the marketplace and industry trends

Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable. (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry)

Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service

Qualification

Interior designSpatial planningDesign tools proficiencyCustomer serviceTechnology affinityCommunication skillsSales experienceTrend awarenessRelationship building