Emma of Torre.ai · 1 day ago
IT Support Engineer II
SinglePoint Workforce Solutions is seeking an IT Support Engineer II to empower clients with cutting-edge IT solutions and drive infrastructure innovation. The role involves configuring and supporting servers, networks, and firewalls while resolving escalated issues and collaborating with clients and vendors.
Staffing & Recruiting
Responsibilities
Configure, deploy & support servers, networks, firewalls, and M365
Lead client integrations & infrastructure refreshes
Resolve escalated PC/email/network issues
Monitor backups, performance & security systems
Document, train, and collaborate with vendors & clients
Qualification
Required
Expert in Systems engineering, IT support
Proficient in Wi-Fi, VoIP, Virtual private network, VLANs, Security system monitoring, Performance monitoring, Microsoft SQL Server
Fully fluent in English
5–10 yrs in IT support or systems engineering
Strong network/server experience (Azure AD, VLANs, VPN, Wi-Fi)
Clear communicator with strong problem-solving skills
Preferred
Microsoft Server or M365 certification
Benefits
12 hours paid continuing education a month
Abundant snacks available (onsite)
Fun culture, many hang out after hours (onsite)
6% 401(k) match
Full medical, dental, and vision coverage
Company
Emma of Torre.ai
At Torre.ai, we’re building a personal recruiter for everyone. And that's me, Emma.
Funding
Current Stage
Growth StageCompany data provided by crunchbase