United Utility Supply · 1 week ago
Sales Support Specialist/Inside Sales
Louisville, KY
Full-time
Onsite
Entry, Mid Level
2+ years expUnited Utility Supply, headquartered in Louisville, KY, is a leading material supply organization serving the rural electric market. The Sales Support Specialist is responsible for promoting sales growth by supporting customers and the sales team, focusing on customer support and increasing sales revenues and margins.
Utilities
Responsibilities
Accurately enters orders, answers and asks questions to fully meet customer’s needs
Provide quotations for material needs timely
Collaborates with outside sales force to best serve customer’s needs
Answer customer’s questions regarding products and their function, including alternatives products, backorder times, quotations, delivery through to order closure and potential return items or incomplete orders
Work in partnership with manufactures to coordinate order shipment, pricing, returns and resolving customer problems and issues
Work with suppliers’ representatives to comprehend pricing, lead-time, return authorizations, and product training to better service cooperative customer’s needs and build strong partnerships
Create and maintain organized client records and notes for cross use within the department including summaries of pending orders and issues
Performs other duties as assignment by management
Qualification
Required
2 years inside/outside sales required
Excellent communication skills (both written and oral); including ability to handle/resolve customer complaints or adversarial situations with strong attention to detail
Innovative and Proactive approach to sales
May need to drive to location on behalf of company, will need a valid driver's license, travel occasional (5%)
May need to work additional hours as necessary (such as weather emergencies)
Knowledge of Microsoft office suites and ability to use internet-based business-related computer programs
Preferred
Advanced education preferred
Benefits
Paid time off
401(k) with company match
Company funded pension plan
Health, dental, vision, and life insurance
Company
United Utility Supply
Recognized as one of the leading material supply organizations serving the electric market, United Utility Supply (UUS) is owned by member cooperatives in 20 states.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase