TEKsystems · 1 day ago
Mortgage Customer Service Representative
Troy, MI
Contract
Hybrid
Entry Level
$17/hr - $18.50/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Mortgage Customer Service Representative to join their team. The role involves navigating systems to resolve issues, liaising between stakeholders, and documenting claims clearly.
Information Technology
Responsibilities
Navigate multiple systems to research and resolve issues
Liaise between homeowners, lenders, and Proctor
Document everything clearly in our claims system
Make outbound calls when needed
Qualification
Required
Working cellphone (for dual authentication)
1 year of call center experience
Strong PC navigation and typing skills (35+ WPM)
Excellent verbal and written communication
Reliable transportation
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase