Orange County Health Psychologists · 3 days ago
Patient Relations Liaison - Behavioral Health Care Admin Assistant
Irvine, CA
Full-time
Onsite
Entry, Mid Level
2+ years expOrange County Health Psychologists is seeking an experienced Administrative Assistant to join our Admin Team at our main office in Irvine, California. The successful candidate will be responsible for assisting patients with a warm, compassionate, and professional demeanor along with providing administrative support to a team of employee therapists.
Health CarePsychologyWellness
Responsibilities
Assist with new patient inquiries; assessing need and matching patients to the most appropriate provider
Answer patient questions and provide information
Track inquires to ensure that all callers have been helped on a timely basis
Coordinate intake appointments to include scheduling and intake documents
Input patient demographics and insurance information
Call for verification of insurance benefits
Provide support functions to a team of therapist providers
Schedule appointments and manage providers’ master calendars
Prepare and submit insurance claims using CMS 1500 format
Audit and correct all rejected claims
Process credit card payments
Post patient and insurance payments to medical office software program
Manage A/R to include contact insurance companies to resolve billing issues
Follow all regulations and guidelines set by HIPAA, Medicare, state programs, and licensing boards
Assist with bookkeeping tasks such as entering bank deposits, preparing invoices, and assisting with payroll functions
Contribute to the overall mission and core values of the group practice
Other duties as assigned
Qualification
Required
2+ years of experience in an office environment
Bachelor's degree in psychology, health care, accounting, finance or business
Excellent verbal and written communication skills
Strong organizational skills
Self-motivated and self-directed. Ability to multitask and prioritize
Experience with Microsoft Office Suite required
Knowledge of office and computer systems and procedures a must
Preferred
Knowledge or education in psychology, health care, medical billing, or bookkeeping/accounting
Medical management software, QuickBooks, or other accounting software experience a plus
Driver's License
Benefits
401(k)
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Retirement plan
Company
Orange County Health Psychologists
Orange County Health Psychologists is a wellness firm that provides therapy, psychologic consulting, and training services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kristin Kleppe
President
Company data provided by crunchbase