Solix, Inc. · 2 months ago
Project Manager - Education
Solix Inc, 414 Trenton Road, Utica, New York, United States of America
Full-time
Onsite
Mid, Senior Level
$80K/yr - $95K/yr
7+ years expSolix, Inc. is a leading national provider of consulting and business process solutions with expertise in complex program management. The Project Manager will serve as a primary interface to SSG clients within the Education sector to ensure a superior client experience and manage client relationships.
Management Consulting
Responsibilities
Passionate about serving clients, seeks innovative solutions to problems and can work independently while also integrating well within a team environment
As a primary interface to the client, nurture and grow client relationships to ensure a mutual and long-lasting partnership
Review and knowledge of Special Education Medicaid Cost Reporting or Random Moment Time Study development and operation
Ensure timely and efficient delivery of contractual and service level requirements
Ensure that SSG’s Operations meet customer and internal commitments and constraints. Collaborate across departments to ensure overall program compliance with all internal, contractual, technical, and legal requirements from program implementation through delivery
Provides Subject Matter Expertise and works with Clients in resolving business problems and assisting in policy and procedure decisions, as requested by Clients. Communicate with stakeholders on a regular basis, including the client and project team to plan, prioritize, resolve and escalate issues, when needed
Identify new approaches and service offerings to improve customer service, fill in gaps in clients’ needs or expand SSG and/or Solix’ relationship breadth. Capture and review data to identify trends, root causes, and summarize findings of items that drive client satisfaction. Prepare reports and status updates for client and management
Manage and handle escalated customer issues and ensure complete resolution and proactively manage and mitigate potential situations that may negatively impact the business
Drive new revenue within client base and expand into new business. Negotiate change notices and contract renewals
Serve as a subject matter expert on bid opportunities related to owned customers. Present proposals and technical information through presentations and meetings with key customers
Develop and maintain the assigned project implementation/execution plans and communicate project scope and plan to participants
Coordinate and monitor the work effort of assigned project to ensure activities are being completed, issues are proactively addressed, that goals and objectives are aligned and that project activities are being accomplished on time, within budget, and according to quality standards
Conduct business analysis and develop business requirements. Recommend and implement process improvements that leverage existing processes and technologies
Provide the required training (on-site and/or Webinars) and support the client
Qualification
Required
Bachelor's degree plus seven years related experience; or at least ten years related experience; or equivalent combination of education and experience
At least 3 years' operations experience within the Education or Medicaid industry
At least 3 years' experience in account/customer relationship management, sales, proposal development, marketing or related area
Knowledge of Special Education, Medicaid Cost Reporting or Random Moment Time Study development and operation
Strong knowledge of Special Education or Medicaid sectors with ability to apply this knowledge
Ability to function independently and manage competing priorities
Must be a solid relationship builder
Demonstrated ability to drive and deliver exceptional results with a sense of urgency
Strong customer focus with ability to identify customer needs
Sound analytical and decision-making skills
Strong project management skills
Proven ability to understand and communicate business processes, business challenges, and solutions
Negotiation and conflict resolution skills
An entrepreneurial drive and work ethic
Demonstrated ability to recommend and implement process improvements
Strong written and verbal communication skills, including ability to prepare and present professional training sessions
Strong computer skills including Microsoft Office Word, Outlook, and Excel as well as the ability to use and administer various software applications
Ability to work in a dynamic work environment where business needs are always changing
Experience in the areas of Special Education, School-based Medicaid, or Random Moment Time Study operation
Benefits
Medical
Dental
Vision insurance
Short and long-term disability
401(K) with employer match
Paid time off
Annual merit increases
Short-term incentive pay
Tuition reimbursement
Adoption assistance
Charitable gift matching
Employee assistance program
Company
Solix, Inc.
Solix, Inc.
501-1000 employees
H1B Sponsorship
Solix, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (6)
2023 (9)
2022 (3)
2021 (5)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Eric D. Seguin
Chief Executive Officer at Solix, Inc.
Allen Lane
Senior Vice President and Chief Financial Officer
Company data provided by crunchbase