WENCOR · 2 weeks ago
Account Manager II, Aero-Glen Int'l
Fort Worth, TX
Full-time
Onsite
Mid LevelWENCOR is seeking an Account Manager II to oversee the daily key account quoting, booking, and general administrative activities on assigned accounts. The role involves managing customer accounts, ensuring compliance with requirements, and driving customer satisfaction.
AerospaceManufacturingMechanical Engineering
Responsibilities
Daily management and ownership of assigned customer accounts
Matrix management of Customer Service Representative assigned to your accounts
Manage day to day customer and vendor quoting activity
Develop and drive applicable quoting, sales, and gross margin budgets and objectives
Ensure rigorous compliance to all customer flow down requirements on all customer orders
Work with cross functional team to optimize inventory levels and supplier performance metrics
Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services
Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics
Accountability to budget control, inventory availability, and customer satisfaction
Establish and maintain key customer buyer relationships
Provide guidance to more junior level Account Managers
Handle Controlled Unclassified Information (CUI) for assigned accounts as required
Handle Federal Contract Information (FCI) as required
Perform other related duties as assigned
Qualification
Required
Daily management and ownership of assigned customer accounts
Matrix management of Customer Service Representative assigned to your accounts
Manage day to day customer and vendor quoting activity
Develop and drive applicable quoting, sales, and gross margin budgets and objectives
Ensure rigorous compliance to all customer flow down requirements on all customer orders
Work with cross functional team to optimize inventory levels and supplier performance metrics
Monitor your bid win/loss ratios and identify trends to ensure market leading promotion of Company products and services
Review customer activity, anticipate customer needs, and drive customer satisfaction / scorecard metrics
Accountability to budget control, inventory availability, and customer satisfaction
Establish and maintain key customer buyer relationships
Provide guidance to more junior level Account Managers
Handle Controlled Unclassified Information (CUI) for assigned accounts as required
Handle Federal Contract Information (FCI) as required
Ability to work in a team environment to achieve business objectives
Open-minded self-starter with the ability to adapt, improvise and problem solve
In-depth knowledge of selling strategies and methods, as well as employee motivation techniques
Solid working knowledge of the company's products, competitive products, and the market
Excellent communication, interpersonal, and customer service skills
Demonstrated ability to handle complex issues and know when to refer to higher-level manager
Microsoft Office proficiency (Excel, Access, PowerPoint Presentations)
Company
WENCOR
Wencor has been a trusted partner in aerospace for over 70 years, offering PMA design and development, CMM and DER repairs, and an extensive network of distribution solutions which offer increased availability, improved product reliability and cost effectiveness.
Founded in 1955
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-05-15Acquired
Leadership Team
Shawn Trogdon
Chief Executive Officer
Stephen Shaffer
Chief Information Officer
Recent News
Business Wire
2025-12-17
Morningstar.com
2025-12-16
Company data provided by crunchbase