Robert Half · 6 days ago
IVR Genesys Cloud Developer - DIRECT HIRE
Des Moines, IA
Full-time
Hybrid
Mid Level
$135K/yr - $135K/yrRobert Half is a leading talent solutions firm seeking a Genesys Cloud CX IVR Developer. The role involves integrating the Genesys Cloud platform with backend systems, programming custom Genesys flows, and improving customer interactions through technical solutions.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Integrate Genesys Cloud platform with backend systems AND other mission critical applications
Program custom Genesys Flows and Integrations
Code and integrate development and deployment of omnichannel (Chat, IVR, Chatbot, email)
Integrate Genesys Cloud with backend systems to improve customer interaction, streamline business processes, integrating systems & business flows
Qualification
Required
Proven experience in Genesys Cloud CX development and integration
Terraform
AWS experience
Proficient in Python, C#, Java, or similar
Hands-on experience with REST APIs and JavaScript
Familiarity with Terraform and CI/CD pipeline automation
Knowledge of AI tools, including Genesys AI CoPilot
Preferred
ANY Backend Development language is PREFERRED: Python, Scripting language, C#, .NET, or Java
CERTIFICATIONS are preferred but not required
Benefits
10-12% BONUS
PROFIT SHARING
401K
RELOCATION ASSISTANCE
Awesome technical manager
Great benefits
Flexible environment
Medical, vision, dental, and life and disability insurance
Company
Robert Half
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Founded in 1948
10001+ employees
H1B Sponsorship
Robert Half has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
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