TEKsystems · 1 day ago
Desktop Support Technician - Florence, KY
Florence, KY
Contract
Onsite
Entry Level
$27/hr - $27/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Technician to troubleshoot and resolve technical issues. The role involves maintaining and managing workloads through an ITSM ticketing system and providing support for hardware, software, and networking issues.
Information Technology
Responsibilities
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Maintain and manage workload through computerized ITSM ticketing and tracking system
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
Qualification
Required
1 year of experience supporting networked systems and telephony equipment
Experience installing, troubleshooting and supporting corporate AV equipment
Experience building, deploying and troubleshooting desktop computers in a corporate environment
Troubleshoot and resolve Tier 2 and 3 escalated technical issues
Maintain and manage workload through computerized ITSM ticketing and tracking system
Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients and mobile devices
Use SCCM, PowerShell, Active Directory and other diagnostic and remediation utilities to identify, diagnose and correct issues
Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook
Technical support
Hardware support
Software support
Desktop support
Windows 10
Troubleshooting
Active Directory
Imaging
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase