TEKsystems · 3 days ago
Customer Service Representative
Henderson, NV
Full-time
Onsite
Entry Level
$45K/yr - $50K/yr
1+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. As a Customer Service Representative, you will be the first point of contact for clients, ensuring a smooth experience by answering questions, resolving concerns, and guiding them through the tax resolution process.
Information Technology
Responsibilities
Handle inbound and outbound calls with professionalism and empathy
Respond to client inquiries via phone, email, and chat in a timely manner
Maintain accurate client records in our CRM system
Schedule appointments and follow up on documentation
Collaborate with tax professionals and case managers to ensure client satisfaction
Educate clients on our services and next steps in their resolution process
De-escalate concerns and provide solutions with a customer-first mindset
Qualification
Required
1+ year of customer service experience, preferably in a financial or tax-related field
Customer service
tax
administrative support
Customer support
Benefits
Health and dental benefit offerings
PTO
Sick pay
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase