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Southern Bancorp · 1 day ago

Teller II, New Accounts - West Memphis, AR

West Memphis, AR

Full-time

Onsite

Entry Level

1+ years exp

Southern Bancorp is a Community Development Financial Institution focused on serving underserved communities. The Teller II position provides prompt and efficient service to customers involving cash transactions while recognizing their needs and suggesting appropriate bank services.

BankingFinanceFinancial Services

Culture & Values

Responsibilities

Responds to customer inquiries as appropriate

Maintains proper cash levels in drawers, keeps cash secure, and ensures a high level of safety for the Bank

Accepts checks for cashing, receives checking and related accounts, accepts deposits, verifies cash and endorsements, makes change, and issues receipts

Receives savings deposits, pays withdrawals after verifying balance and signature, and redeems U.S. Savings Bonds

Receives loan payments when installment loan coupons accompany payments

Processes night deposits and mail-in deposits

Processes cashier’s checks, cash advances, and other Bank services. Accepts applications and issues U.S. Savings Bonds

May service ATMs according to schedule or need

May accept tax deposits and various utility payments

Opens safety deposit boxes

Completes Currency Transaction Reports (CTR) as needed

Performs the duties of branch Customer Service Representative (CSR) on a scheduled Saturday rotation

May assist with opening new accounts

Cross-sells Bank and affiliate services

Completes all required training

Performs other related duties as required or assigned

Qualification

Customer service experienceCash handling experienceMathematical aptitudeComputer operationMulti-taskingCommunity involvementFriendly demeanorDetail-orientedConfidentiality

Required

High school diploma or equivalent

One to two years of customer service and cash handling experience required; experience in a bank or similar financial institution preferred

Strong customer contact skills to meet and greet the public in a friendly and courteous manner, responding to a variety of situations in a professional manner

Ability to maintain confidentiality of the Bank's records and customer transactions

Detail-oriented, accurate, and able to multi-task; possesses good mathematical aptitude

Ability to operate a computer terminal, 10-key, and other general office equipment

Willingness to be involved and represent Southern Bancorp through civic and community organizations