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FUSTIS LLC · 1 day ago

Sr ServiceNow Platform Engineer

Washington, DC

Full-time

Onsite

Senior Level

$138K/yr - $152K/yr

6+ years exp

FUSTIS LLC is seeking a driven Sr. ServiceNow Platform Engineer with experience managing the ServiceNow platform. The role involves spearheading configuration management, troubleshooting, application development, and streamlining integration with other systems.

Staffing & Recruiting

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Adarsh Jaiswal

Responsibilities

Spearheading configuration management

Troubleshooting

Application development

Streamlining integration with other systems

Deploying applications and code to various ServiceNow instances leveraging various methodologies

Configuring clone profiled and scheduling clones

Building custom apps

Integration Hub and custom SRAPI

Creating custom applications

Developing integration with external systems

Enhancing the user interface to provide a custom look and feel

Coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback

Managing tickets

Communicating via email

Working knowledge of MS Excel

Qualification

ServiceNow DevelopmentCSACAD certificationsIntegration experienceRelease Management ExperienceClone ExperienceService Portal DevelopmentApplication Development LifecycleITIL knowledgeCMMI knowledgeTechnical resource experienceMS Excel proficiencyCommunication skills

Required

An active Secret clearance with ability to obtain a Top Secret

A Bachelor's Degree in Computer Science or IT field and 6+ years of experience

CSA and CAD certifications required

Release Management Experience (deploying applications and code to various ServiceNow instances leveraging various methodologies to do so)

Clone Experience (experience configuring clone profiled and scheduling clones)

Strong ServiceNow development experience (building custom apps)

Integration experience (Integration Hub and custom SRAPI)

5+ years of ServiceNow Development experience, including experience with the Service Catalog module and creating custom applications

5+ years of ServiceNow Consulting

3+ years of Service Portal Development experience

Proficiency in all phases of the Application Development Lifecycle

Experience creating request forms, developing integration with external systems, and enhancing the user interface to provide a custom look and feel

Experience as a technical resource on development and O&M engagements at customer sites

Knowledge coordinating with implementation partners, IT managers, internal stakeholders, and developers in providing solution suggestions and constructive feedback

An understanding of managing tickets, communicating via email, and working knowledge of MS Excel

Preferred

Experience as a ServiceNow Certified System Administrator, Certified Implementation Specialist, and/or Certified Application Developer

Experience in working with Web and Scripting Technologies (XML, HTML, Web Services, Java, Apache Tomcat, JavaScript)

Experience in integrating on-premises and cloud-based 3rd party systems with ServiceNow; specifically, existing solutions developed using Microsoft SharePoint and Javascript

An understanding key organizational and process maturity framework such as ITIL and CMMI; specifically, as they relate to the ServiceNow Management applications: Incident Management, Change Management, Service Catalog, Problem Management, Knowledge Management, and Configuration Management

A CompTIA Security+ Certification