JPMorganChase · 1 week ago
Investigation Manager, Vulnerable Adult- Vice President
Plano, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expJPMorgan Chase is a leading financial institution focused on innovative financial solutions. The Investigation Manager will supervise a team of investigators, manage the investigation process for elder and vulnerable adult financial exploitation, and ensure compliance with regulatory requirements while collaborating with various stakeholders.
Asset ManagementBankingFinancial Services
Responsibilities
Manage the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures
Ensure team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators
Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified
Work closely with Americans with Disabilities Act (ADA) Compliance, ADA
Work effectively with JPMC's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them
Maintain strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies
Incorporate feedback from Investigators to identify credible, actionable intelligence
Qualification
Required
Bachelor's degree in Criminal Justice, Business, related field or work experience
10+ years of experience in financial fraud investigations or related law enforcement
Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels
Ability to manage staff spread across diverse geographies
Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements
Excellent written and verbal communication skills are required
Preferred
Industry recognized certifications such as CFE, PCI, etc. are preferred
Court room testimony experience
MBA preferred
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
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2026-01-08
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