Customer Service Representative / Inside Sales jobs in United States
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Barry-Wehmiller · 3 months ago

Customer Service Representative / Inside Sales

positionPhillips, WI
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

BW Papersystems, part of the Barry-Wehmiller Group, is a global supplier of engineering consulting and manufacturing technology for the packaging and paper-converting industries. The Customer Service/Inside Sales Associate will drive product sales and provide comprehensive support to customers through various sales activities and order processing duties.

Machinery

Responsibilities

Drive product sales by developing, identifying, and securing direct sales opportunities through various outreach activities
Generate market interest and close sales by executing projects, surveys, campaigns, site visits, and product demonstrations
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through effective lead qualification and nurturing
Prospect identification and outreach through cold calling, email marketing, and database profiling activities
Provide comprehensive telephone support to customers and manage incoming calls and emails for order requests
Take and close customer orders while providing quotes and coordinating shipments
Cross-sell new solutions to existing customers and maintain ownership of specified customer accounts
Travel to visit key accounts when required to build relationships and help manage their accounts
Support sales processes and handle warranty claims in coordination with VP, maintenance, and supervisors
Maintain on-call availability on weekends and holidays, with Friday through Monday coverage every two months

Qualification

Sales experienceCustomer service experienceMicrosoft SuiteBlueprint readingComputer navigation

Required

High School Diploma or GED Certificate
2+ years of sales and customer service experience
Proficient in navigating a computer (required)
Proficient with using Microsoft Suite

Preferred

Blueprint reading a plus but not required

Company

Barry-Wehmiller

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We’re Building A Better World. We’re more than just a successful capital equipment and engineering solutions firm.
location
Saint Louis, MO, US
people-size10001+ employees
web-link
https://www.barrywehmiller.com

Funding

Current Stage
Late Stage

Leadership Team

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Bob Chapman
CEO and Chairman
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Doug McGraw
President & CEO, BW Flexible Systems
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