NEOGOV · 2 days ago
Supervisor, Public Assistance
Blaine, MN
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $102K/yr
3+ years expAnoka County is the fourth largest county in Minnesota, dedicated to serving its community with care and professionalism. They are seeking a Public Assistance Supervisor to lead a team in delivering public assistance programs, focusing on policy creation, workflow streamlining, and staff guidance to ensure accurate and compliant services. This role emphasizes collaboration and continuous improvement to empower individuals and families effectively.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee client eligibility and case management for public assistance programs such as Supplemental Nutritional Assistance Program (SNAP), Medicaid, cash assistance, and emergency programs
Analyze and initiate policy development and procedures
Provide regular coaching, feedback, and support to employees
Oversee, refine, and ensure departmental processes and automated caseload administration occurs efficiently and effectively
Provide leadership and direction for Economic Assistance department employees to ensure compliance with state and federal requirements. Review and monitor employee work to ensure programs are administered accurately and timely
Collaborate with supervisory and management groups to develop workflows and agency procedures
Ensures compliance, integrity, and accuracy in the administration of federal, state, grant-funded, and county programs
Participate on committees, task forces, and special assignments to design internal and external policies and procedures
Lead committees and participates with community partners to establish work protocols
Collaborate with community partners to facilitate development and coordination of services and funding
Provide education to other departments and agencies on the impacts of legislative changes to programs and services
Conduct policy and procedure analysis and provide recommendations to redesign or implement programs
Represent Anoka County on state work groups and at community events
Qualification
Required
Requires a bachelor's degree and three years (2,080 annual hours) of job-related experience determining eligibility for public assistance programs
In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis
Preferred
Three years or more years (2,080 annual hours) of experience working in a Minnesota county Economic Assistance Department in a leadership or supervisory capacity
Five or more years (2,080 annual hours) of experience working directly with public assistance programs
Bachelor's degree or higher in Behavioral Science, Human Services, Education, or related field
Demonstrated ability to lead, coach, mentor, and develop staff to achieve organizational goals
Strong knowledge of public assistance policies, procedures, and applicable state and federal regulations
Ability to interpret, apply, and communicate complex laws, rules, and written instructions effectively
Proven organizational skills with the ability to prioritize tasks, manage multiple projects, and meet strict deadlines in a fast-paced environment
Advanced analytical and problem-solving skills with keen attention to detail
Excellent written and verbal communication skills, including the ability to convey complex information clearly and professionally
Proficiency in using technology and data systems to manage workflows and monitor program performance
Ability to foster collaboration and maintain effective working relationships with internal teams, external partners, and diverse populations
Benefits
24 days of paid flexible time off and up to 12.5 paid holidays.
Comprehensive insurance, including medical, dental, vision, flex benefits and more at www.anokacountymn.gov/benefits
Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
Pension plan and other retirement investment options.
Advancement/professional development opportunities.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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