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Wells Fargo · 2 months ago

Commercial Collections Representative

DES MOINES, IA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

Wells Fargo is seeking a Commercial Collections Representative as part of the Commercial Banking Operations Division. The role involves managing a portfolio of complex delinquent loans, ensuring compliance with policies, and training entry-level staff.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research

Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans

Review account equity to determine loss projections

Monitor portfolio for policy compliance and adherence to risk ratings

Assist in the training of entry level staff

Participate in conducting issue specific training in conjunction with Manager

Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue

Lead by example, handle core assignments effectively while taking on additional responsibilities

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Interact with internal customers

Receive direction from leaders

Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Qualification

Commercial Collections experienceAccounting experienceCustomer service experienceBS/BA in accountingArtiva experienceInfolease experienceMicrosoft OfficeAnalytical skillsMulti-tasking skillsCommunication skillsCritical thinking skillsOrganizational skillsTeamwork skills

Required

2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education