Apex Energy Solutions · 4 days ago
OFFICE OPERATIONS ADMINISTRATOR
US-NC-Durham
Full-time
Onsite
Entry Level
$22/hr - $22/hr
2+ years expApex Energy Solutions is looking for an Office Operations Administrator to manage administrative, scheduling, and clerical functions in line with company guidelines. The role involves handling customer interactions, maintaining production logs, and performing various accounting functions to ensure efficient operations.
ConsumerConsumer GoodsMarketingSales
Responsibilities
Execution of the “JUMP” program to ensure customer communication is maintained throughout the project
Main point of contact for the customer in handling a question or problem
Keep the customer updated with timely and frequent information about progress on the project
Facilitate customer resolutions by bringing together the appropriate GDI personnel
Maintain the Production Log
Review new contracts for accuracy and completeness. All new contracts should be booked within 1 day of contract signing
Handling ATCs and cancellations
Review and/or perform all accounting functions including: A/R, A/P, monthly, quarterly, yearly, checking account, financing paperwork, etc
Employee personnel and payroll information
Other duties may be assigned
Qualification
Required
Minimum of two years' experience in customer/client services, call center, help desk, or other applicable service related industries
Good problem-solving skills
Competent in the use of technology and able to function proficiently in IT systems
Experience with Excel a plus
Well organized and ability to think on your feet
Proactive in managing customer interactions and expectations
Ability to work within the organization to provide customer win-win solutions
Great business sense and judgement
Benefits
UP TO $22 HOURLY + OT = BENEFITS & BONUSES
Company
Apex Energy Solutions
A pioneering dealer for next-generation windows and eco-friendly building products, Apex Energy Solutions serves homeowners who value and love the place they call home.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-11-01Acquired
Leadership Team
B
Bryan Kenney
Director of Operations
Company data provided by crunchbase