Insight Global · 4 days ago
Network Operations Center Technician
Insight Global is seeking a NOC Help Desk candidate in the Tampa, FL area. This position focuses on tier 2 network troubleshooting support, where the candidate will be responsible for working on escalated tickets and network monitoring.
Responsibilities
Working on any escalated tickets
Network monitoring
Qualification
Required
2+ years of experience within a helpdesk environment
Good understanding of network troubleshooting to include connectivity and latency
Understanding of ports, protocols, IP addresses
Basic Windows and Linux commands
Excellent communication and customer service skills
must be comfortable working the overnight shift: Wed-Fri 9pm-7am and Sat 7pm-7am
Preferred
Physical security experience (access controls, CCTV, cameras, etc)
Data center experience
IT certifications (A+, Network+, Security+)
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Recent News
Maryland Daily Record
2025-09-26
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