TCOS Maintenance Coordinator jobs in United States
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U.S. Bank · 1 day ago

TCOS Maintenance Coordinator

U.S. Bank is committed to helping customers and businesses make smarter financial decisions. The TCOS Maintenance Coordinator will onboard new and existing customer implementations of Treasury Management products, ensuring a seamless onboarding experience and serving as the main point of contact between customers and U.S. Bank during the implementation process.

BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Onboards new and existing customer implementations of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless onboarding experience with Treasure Management products
Serves as the main point of contact between the customer representative and U.S. Bank during the implementation process via phone or email, conducts onboarding activities, performs analyses, monitors, and tracks implementation requests from point of sale to customer use
Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers’ expectation
Escalates potential obstacles appropriately and communicates implementation status effectively while ensuring an efficient and timely onboarding

Qualification

Treasury Management productsPlanningAnalytical skillsMicrosoft Office applicationsOrganizational skillsProblem-solving skillsCustomer relationship managementVerbal communication skillsWritten communication skills

Required

Bachelor's degree, or equivalent work experience
Five or more years of related experience

Preferred

Thorough knowledge of Treasury Management products and processes with an understanding of how customers use them
Strong planning and organizational skills, as well as analytical and problem-solving skills
Effective verbal and written presentation and communication skills
Ability to work with both internal partners and external customers
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

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At U.S.

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO

Leadership Team

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John C Stern
CFO
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Daniel Crozier
Senior Vice President Operations
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Company data provided by crunchbase