KONE · 1 day ago
Credit & Collection Supervisor, Manhattan location
New York, NY
Full-time
Onsite
Mid, Senior Level
$109K/yr - $143K/yr
5+ years expKONE is a global leader in providing elevators and escalators, and they are seeking a Credit & Collection Supervisor for their Americas NY Metro District. The role involves managing the debt recovery process, leading a team of collections specialists, and developing effective collection strategies to ensure timely payments and financial stability.
IndustrialManufacturingProduct Design
Responsibilities
Lead and manage a team of collections specialists, setting performance targets and providing training to ensure competency development so team is proficient in collections
Develop and implement effective collection strategies to minimize outstanding debts
Work with customers to resolve escalated disputes and complex accounts. Negotiate payment plans with clients
Approves new account, order, and contract according to credit policies, recommends and approve bad debt write offs, manage liens and bond claims, and review bankruptcies and file proof of claims
Prepare and present reports on collection activities and financial performance. Monitor accounts receivable and analyze collection trends to improve efficiency
Qualification
Required
5+ years of progressive and successful experience in collections or accounts receivable management
3+ years leadership experience in a collections or finance-related role
Knowledge gained through a bachelor's degree; preferably in Finance, Accounting, Business Administration, or a related field
Strong communication and negotiation skills
Leadership and team management abilities
Analytical thinking and problem-solving skills
Knowledge of financial regulations and debt collection practices
Ability to handle difficult conversations with professionalism and empathy
Understanding of credit policies and collection laws
Familiarity with accounting principles and financial reporting
Strong written and verbal communication skills
Strong project management and organization skills
Preferred
Certifications in credit and collections management
Benefits
Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
Company
KONE
KONE designs and manufactures elevators, escalators, moving walkways, and automatic doors for buildings.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ken Schmid
President Chief Executive Officer
Jennifer Hooks
Business Partner ,Learning and Development, HR, Americas
Recent News
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